This page explains how to configure product status automation in Norce Commerce. Product status represents the life stage of a product, such as active, inactive, or discontinued. Norce Commerce provides built-in rules and automations to help manage product status throughout the product life cycle. You can adjust or disable these automations to fit your business requirements.
Before configuring product status automation, ensure the following setup steps are completed:
- Set up a price list structure.
- Set up an inventory structure.
Before starting, gather the following information and make key decisions:
- Product Catalog Ownership: Determine in which systems products are created ("born") and where product end-of-life is managed.
- Status Management Approach: Decide if product status should be managed automatically, manually, or a combination of both.
Follow these steps to set up product status automation in Norce Commerce:
- Review Sku Status Automation Settings:
Check the Sku status automation settings in the client settings. Adjust them if your business requires different automation rules. - Set Activation and Deactivation Dates:
Use theStartDateandStopDatefields on the SKU element in Connect integrations to control when products become active or inactive. You can also set these dates manually in the admin UI. - Lock Product Status Manually (Optional):
In the admin UI, you can manually lock a product's status to prevent it from being changed by automation rules.
You can further customize product status automation using client settings:
- Sku Status Automation:
Change the default behavior of status automation to match your business needs. See Client Settings for details.
- Product Status Rules: Detailed explanation of status rules and automation logic.
After configuring product status automation, consider the following next steps:
- Product enrichment: Add more product data and attributes.
- Product migration: Import or migrate products from other systems.