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Creating promotions

Promotions are discounts or special offerings that are applied based on what products the customer has in their basket and. If the right conditions are met, one or more effects will be applied. It is important to note that promotions should not be confused with campaigns, which are temporary price reductions for a set of products. There are a number of promotion requirements and effects that can be set up, as described below.

The Basics

All promotions have a some basic settings:

SETTINGDESCRIPTION
CodeMarks Orders and Order Lines with the promotion code to add traceability.
StartDate and time of when the promotion becomes active.
EndDate and time of when the promotion becomes inactive.
Allowed usageNumber of times the promotion can be used globally. If nothing is provided, it can be used an unlimited number of times.
Usage per emailNumber of times the promotion can be used per email. If nothing is provided, it can be used an unlimited number of times.
StackableAffected quantities will be multiplied with how many times requirements has been fulfilled. If you have a “Buy 3 for 2” offer, stackable means that you will be able to buy 6 for 4 and 9 for 6.

Adding the Requirements

Once you've defined the basic settings, you can set up the requirements that specify what products or conditions are necessary for the promotion to be applied. The following requirements can be configured:

REQUIREMENTDESCRIPTION
Basket TotalThe total amount of the basket has to be above, below or between a specific amount.
Product ManufacturerThe basket total for a specific Manufacturer must be above/below/between a specific amount, or a minimum number of products must be included.
Product CategoryThe basket total for a specific Category must be above/below/between a specific amount, or a minimum number of products must be included.
Product FlagProducts marked with a specific Flag must be above/below/between a specific amount, or a minimum number of products must be included.
Product Price ListProducts represented in a defined Price List must be above/below/between a specific amount, or a minimum number of products must be included.
Product TypeProducts marked as a specific Type must be above/below/between a specific amount, or a minimum number of products must be included.
Discount CodeA specific Discount Code must be provided at checkout.
Unique Discount CodeGenerate or import a list of Unique Codes that must be provided at checkout.
Customer/Company flagA Customer or Company Flag must be associated with the logged-in customer.

Set the Effects

Promotion effects controls what should happen if the promotions requirements are fulfilled:

EFFECTDESCRIPTION
Discount basketDiscount all or only discountable products within a basket, with either a percentage or a specified amount.
Product manufacturerDiscount all or only discountable products from a specified Manufacturer in a basket, with either a percentage or a specified amount. It’s also possible to adjust the price from a Cost Plus perspective.
Product categoryDiscount all or only discountable products within a specified Category in a basket, with either a percentage or a specified amount. It’s also possible to adjust the price from a Cost Plus perspective.
Product flagDiscount all or only discountable products within a specific Flag in a basket, with either a percentage or a specified amount. It’s also possible to adjust the price from a Cost Plus perspective.
Product price listDiscount all or only discountable products that exist on a specific price list within a basket, with either a percentage or a specified amount. It’s also possible to adjust the price from a Cost Plus perspective.
Product typeDiscount all or only discountable products of a specific Type within a basket, with either a percentage or a specified amount. It’s also possible to adjust the price from a Cost Plus perspective.
Discount freightDiscount products of type Freight with a percentage.
Add productAdd one or more products with a set price to the basket.
Select productDiscount one or more specific products within a basket, with either a percentage or a specified amount.