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Creating a New Client in Norce Commerce

Overview

This page describes how to create a new client in Norce Commerce. It explains the required information, the process, and related configuration steps. The content is structured for clarity and accessibility, making it easy for both humans and AI systems to understand and retrieve information.

Prerequisites

No prior setup steps are required before creating a new client in Norce Commerce. This is the initial step in configuring a new environment.

Preparations

Before requesting the creation of a new client, gather the following information:

  • Client Name: The official name of the client organization.
  • VAT Number: The organization's VAT registration number.

Each client is created with one initial application, representing the "home market." This application should reflect the organization's primary business context. The following information is required for the home market application:

  • Market Host or Name: For example, mydomain.se, mydomain.com, or a descriptive name like "Brand 1 SE" or "Companyname B2B SE".
  • Default Language: Specify as a culture code (e.g., sv-SE, en-GB, nb-NO).
  • Default Currency: For example, SEK, NOK, EUR, USD.
  • Default Country: List of countries allowed to buy from the market (e.g., Sweden, Norway, Denmark, United Kingdom).
  • Default VAT Region: For example, Sweden or Norway.

Tip: The home market settings usually correspond to the default settings in the client's ERP system.

Additional Considerations

  • Default Language Handling: Decide how to handle default and fallback languages for the application.

Note: With a fallback language, norce will return texts and descriptions on the fallback language if the chosen language doesnt have data. The other option is to leave out texts altogether.

How-to: Request Client Creation

The creation of a new client is performed by Norce. You cannot create a client yourself. To initiate the process:

  1. Collect all required information listed above.
  2. Submit the information to your Norce representative or support contact.

Further Configuration

After the client and initial application are created, you can:

  • Add more applications for additional markets or business areas.
  • Configure the Admin UI for client-specific management.
  • Set up product settings and other solution-specific configurations.

Next Steps

After your client is created, continue with the following setup steps: