Supplywise walkthrough - Customers and companies
At the heart of the B2B functionality is the Company model. The client has set up a rich model with customers as contacts to the company entities.
Norce Commerce is prepped for such a rich model by activating and setting up metadata. The functions required are:
- One person (customer) can connect to several companies
- One company can have a relation to other companies (parent company and siblings)
- Price lists can be connected to companies (contract prices, agreements and special discounts)
- Same person able to log in in different countries (accounts connected to same customer)
- Organisations are integrated with ERP system, but contacts are created dynamically when they request an account. Most data om people are not synchronized between systems. Only provided on their orders and transaction.
My pages view
Severals funktions are implemented in the storefront based on data in Norce:
- Favourites, quick order creation based on short list of products
- Re-order same as before
- Import products to cart from a list in excel
- Order history based on cached erp data, instead of Norce orders. This will make sure that the orders and other transactional data is included and shown to the customer when needed.