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Setting Up Promotions in Norce Commerce

Overview

This guide explains how to configure promotions in Norce Commerce. It covers required setup steps, preparation, the configuration process, and additional options for monitoring and reporting on promotions.

Prerequisites

Before configuring promotions, ensure you have completed these steps:

  • Set up your applications in Norce Commerce.
  • Defined your product model and product settings.

Preparations

Before starting promotion setup, gather the following information and make key decisions:

  • Promotion Structure and Timeframes: Plan the types of promotions you want to offer and their active periods.
  • Reporting Requirements: Decide what data you need to track for promotions, such as usage statistics and effectiveness.

How-to: Configure Promotions

Follow these steps to set up and manage promotions in Norce Commerce.

1. Configure Promotions

  • Access the promotion configuration section in the Norce Commerce admin UI.
  • Create new promotions by specifying:
    • Promotion name and description
    • Start and end dates
    • Eligible products or categories
    • Discount type and value
    • Usage restrictions (e.g., per customer, total uses)
  • Save and activate the promotion when ready.

2. Set Up Promotion Reporting

  • Navigate to Tools in the admin UI.
  • Configure column preferences to display relevant promotion data.
  • Create and save custom reports for ongoing analysis.
  • Add important reports to your favorites or access them via All Reports.
  • Optionally, add promotion reports to your dashboard for quick access.

3. Monitor Promotion Status and Usage

  • Track promotion usage statistics:
    • Used: Total number of times the promotion has been applied.
    • Count: Usage restrictions per customer or per promotion.
  • Monitor promotion status:
    • Draft: Promotion is not yet active and can be edited.
    • Active: Promotion is currently running.
    • Ended: Promotion has passed its end date.
    • Coming: Promotion is scheduled for a future start date.

Further Configuration

You can adjust additional settings to fine-tune promotion behavior:

Important Considerations

  • Promotion status changes automatically based on start and end dates.
  • Draft status allows you to build and test business rules before publishing.
  • Usage tracking helps you monitor promotion effectiveness and adjust strategies as needed.

Next Steps

  • Review your promotion setup and make adjustments as needed.
  • Continue with further configuration or set up additional business rules for your applications.