Overview: Norce is committed to empowering customers and partners with AI-driven tools and integrations that enhance productivity, automate workflows, and enable the creation of custom AI agents tailored to your business needs.
With our AI vision Norce tries to leverage value across all our offering, like
- Agentic Commerce: discover, compare decide and transact on behalf of buyers
- Agentic solution management: improve working, manage, build and troubleshoot solutions with Norce
- Intelligent Assistance: advanced AI-driven support, in combination with human expertise
- AI-powered product capabilites: Use AI for business logic, analysis and data management in the Norce products
Currently our plan and immidiate roadmap include:
- AI-powered translations: Integrations with third-party AI tools, like Deepl (in production)
- AI Assistant: An AI-powered search and chat tool accessible from docs.norce.io and the admin interface as well as an MCP server (in production)
- AI-driven Product Enrichment: Automated generation and enhancement of product descriptions, attributes, and metadata using AI (currently in alpha)
- Enhanced Agent Building: Expanded MCP server capabilities for creating sophisticated commerce-aware AI agents (first versions in production)
- Partner Ecosystem: Tools and SDKs for partners to build AI-enhanced solutions on the Norce platform
- Advanced Automation: AI-powered workflows for common e-commerce tasks and business processes
Norce provides:
- Norce Agent Gateway: API Integration through or with help from MCP Servers, build direct access to Norce APIs for building custom automation and AI agents
- Documentation and Guides: Comprehensive resources for developing AI agents that understand commerce workflows
- Development Tools: SDKs and utilities for rapid agent development and deployment
The Norce Agent Gateway provides comprehensive resources to enable sophisticated agentic applications using Norce solutions:
Model Context Protocol (MCP) servers enable seamless integration of Norce functionality into your AI tools and workflows:
- Norce Assistant MCP Server: Access AI Assistant capabilities from external tools like Claude Desktop, VS Code, and custom applications
- Commerce MCP Server: Direct integration with Norce Commerce APIs for building custom automation and AI agents
- AI Agent Development Kit: Building blocks for creating commerce-aware AI agents
- Integration Libraries: Pre-built connectors for popular AI frameworks and tools
- Custom Agent Templates: Starting points for common commerce AI use cases
Here is a list of other AI-ppwered product capabilites and where to read more about them.
Norce integrates with DeepL to provide AI-powered translation capabilities:
- Contextual Translations: Automatic translation of product texts, descriptions, and other content with business context
- Multi-language Support: Seamless translation across all supported languages in your commerce setup
- Quality Assurance: High-quality translations that understand e-commerce terminology and product contexts
Read more about DeepL integrations here.
- Automated Product Data Enhancement: AI-powered generation and improvement of product descriptions and attributes
- Intelligent Categorization: Automatic product classification and tagging based on content analysis
- Content Quality Optimization: AI-driven suggestions for improving product information completeness and accuracy
Currently in alpha, contact us if you want to try it out.
The Norce AI Assistant provides intelligent support across the platform:
- Documentation Search: Natural language queries across all Norce documentation
- Contextual Help: Available directly in Commerce Admin and documentation site
- Knowledge Base: Trained on comprehensive Norce Commerce documentation and troubleshooting guides
- Try the AI Assistant: Available now in Commerce Admin and on docs.norce.io
- Explore MCP Servers: Connect Norce to your favorite AI tools
- Use DeepL Integration: Leverage contextual translations for your multilingual commerce needs
- Join the Conversation: Share your AI use cases and requirements with our team
Want to explore AI possibilities for your business? Contact your Norce representative to discuss custom AI solutions and early access to upcoming features.