# Events

The Integration Events page provides a comprehensive overview and management interface for all webhook events configured for your solution. Events enable real-time communication between Norce and external systems through HTTP callbacks when specific actions occur in your commerce platform.

## Overview

Integration events serve multiple purposes in Norce:

- **Real-time synchronization**: Automatically notify external systems when data changes
- **Workflow automation**: Trigger business processes in connected applications
- **Data integration**: Keep multiple systems synchronized without polling
- **Custom business logic**: Enable external systems to react to Norce events


## Events List Structure

The events page is organized into two main sections:

### Active Events

The first section displays all currently configured and active events that your solution uses. These events are:

- Fully configured with endpoints and settings
- Actively sending webhook notifications
- Available for monitoring and management


### Inactive Events

Below the active events, you'll find a list of all available event types that can be configured but haven't been set up yet. These represent:

- All possible webhook events supported by Norce
- Events that can be activated when needed
- Optional configurations depending on your integration requirements


> **Note**: Events are not required to make a solution work. Their necessity depends on how your integrations are set up and what external systems need to be notified of changes.


## Event Configuration

### Accessing Event Details

When you select an active event, you'll see detailed configuration options:

#### Event Settings

- **Technical configuration**: Webhook URL, HTTP methods, and authentication
- **Trigger conditions**: Specify when the event should fire
- **Payload customization**: Configure what data to include in the webhook


> **Technical Details**: For comprehensive information about event configuration parameters, refer to the separate technical configuration documentation.


#### Custom Headers

- Add custom HTTP headers to webhook requests
- Configure authentication tokens or API keys
- Set content-type or other required headers for your endpoint


#### Event Management

- **Enable/Disable**: Toggle events on or off as needed
- **Testing**: Validate webhook endpoints before activation
- **Configuration updates**: Modify settings without losing historical data


## Event Monitoring and Logging

### The Log Tab

The most important feature for event management is the logging system accessible through the **Log** tab. This provides:

#### Event History

- **Complete audit trail**: All webhook attempts sent from Norce
- **Status tracking**: Success, failure, and retry information
- **Timestamp data**: When each webhook was triggered


#### Error Monitoring

- **Warning indicators**: Clear visibility when something goes wrong
- **Status codes**: HTTP response codes from your webhook endpoints
- **Response details**: Actual replies received from external systems


Click on any log entry to view:

- **Payload content**: The exact message Norce attempted to send


### Retry Logic

Norce includes intelligent retry mechanisms for failed webhook deliveries:

- **Automatic retries**: Failed requests are automatically retried
- **Exponential backoff**: Retry intervals increase to avoid overwhelming failing endpoints
- **Retry limits**: Maximum attempts to prevent infinite loops


> **Retry Documentation**: For detailed information about retry policies and configuration, see the [documentation page](/developer-portal/system-integration/using-norceevent#retry-policy-and-time-to-live-ttl).


## Additional reading

See the technical documentation about [Norce Event](/developer-portal/system-integration/using-norceevent) webhooks.