# Customer and Company Flags

Customer and company flags provide a flexible classification system for organizing and categorizing your customers and companies. These flags work similarly to product flags but are specifically designed for customer and company management within Norce Commerce.

## Overview

Customer and company flags serve multiple purposes:

- **Customer classification**: Organize customers into specific categories or segments
- **Company categorization**: Group companies based on business criteria
- **Unified system**: The same flags can be active for both customers and companies simultaneously
- **Business logic**: Enable targeted rules and processes based on flag assignments


## Flag Groups

![Flag groups view](/assets/customer-flag-group.4a0c03acb691bd04d84ebb4b3e2d1425d30622d890ab6e63752c6564b08c7629.17d27d97.png)

Flag groups organize and control how customer and company flags behave within your system.

### Group Management

The groups tab displays:

- A complete list of your flag groups
- Group names and descriptions
- Options to delete or restore groups


### Creating and Editing Flag Groups

When creating or editing a flag group, you can configure:

#### Required Fields

- **Name**: Display name for the group
- **Description**: Optional description of the group's purpose


#### Group Configuration

**Is Multiple**

- **Enabled**: Allows multiple flags within the same group to be active simultaneously
- **Disabled**: Only one flag per group can be active at a time


#### Translation Support

Flag groups support multi-language translations, allowing you to provide localized names and descriptions for different markets.

### Group Lifecycle Management

#### Deleting Groups

To remove a flag group:

1. Click the "X" button on the right side of the group in the list
2. Confirm your decision when prompted
3. The group becomes inactive but remains in the system


#### Restoring Groups

To restore a deleted group:

1. Click "Show deleted" to view inactive groups
2. Select the group you want to restore
3. Confirm the restoration


## Customer and Company Flags

![Flag groups view](/assets/customer-flags.00351b0b544a3aa296f99a7bc0fba0a46a91254a335b53a89c3e6dcdb6bb8592.17d27d97.png)

The flags tab manages the individual flags that can be assigned to customers and companies.

### Creating and Editing Flags

When creating or editing a flag, you must configure:

#### Required Fields

- **Name**: Language-specific display name for the flag
- **Code**: Language-independent identifier (required)
- **Description**: Optional description of the flag's purpose
- **Flag Group**: Must be assigned to one of your existing groups


#### Flag Scope Configuration

Each flag can be enabled for:

- **Customers only**: Flag appears only on customer pages
- **Companies only**: Flag appears only on company pages
- **Both customers and companies**: Flag can be used for both entity types


The checkboxes you select determine where the flag will be available for assignment in the admin interface.

## Working with Customer and Company Flags

### Flag Assignment

Flags can be assigned to customers and companies through:

- Manual assignment in the customer or company detail pages
- Bulk operations for multiple entities
- API integrations for automated processes


### Flag Visibility

The scope settings ensure flags appear in the correct locations:

- Customer flags show up on customer management pages
- Company flags show up on company management pages
- Dual-scope flags appear in both locations


## Deleting and Restoring Flags

Similar to groups, individual flags can be:

1. Deleted by clicking the "X" button in the flags list
2. Restored using the "Show deleted" view
3. Managed through soft delete functionality to maintain data integrity


> **Note**: Customer and company flags integrate with various Norce modules and external systems. Always consider the broader impact when making structural changes to your flag configuration.