# Setup: Create Customers and Companies

Migrating customer data is essential when transitioning from an old system to Norce Commerce. This guide outlines the necessary steps and considerations for a successful migration.

## Required steps

- Set up the [customer model](/setup/customermodel) in Norce Commerce.


## Preparations

Before starting the migration process, ensure you have exported the necessary customer data from your old eCommerce system. Typically, you will need:

1. **Company/Organisation Information**: Like VAT number (must be unique), Name, invoice address, delivery addresses, agreements (price lists), delivery or payment terms.
2. **Contacts or Customer Information**: Personal details of the customers, like name, email (must be unique), association with company, etc.
3. **Accounts**: Generally, accounts are not imported. It is recommended to send out a "re-register" notification to customers. Alternatively, if using a third-party solution, this step can be bypassed.


## How-to

1. Easiest is to format all customer data in excel and use the built-in import.
2. Or, use your own scripts directly to Norce Commerce Connect.


Download our templates here: (TBD)

### Further configuration

- No additional configuration settings are provided.


## Further reading

- Investigate existing resources on promotions and customer-specific price lists to enhance your understanding.


## Where to go from here

- [customer pricing](/setup/customerpricing)