# Sitoo POS Adapter - Returns

Deprecated
The POS and Sitoo Adapter is deprecated and will not be supported on the next generation platform Norce Commerce. Read about it
here: [Difference between Norce commerce and Norce Storm](/solution-portal/upgrading-to-norce-commerce).

### To Do

- Returer
  - Vi behöver ordertyper, typ retur-ordrar, subscription-order
  - En returorder kan göra en utbetalning om man känner till ursprungsordern
  - returorder behöver referens till ursprungsordern


Comments
No 1 @fredrikryde

- Kolla hur Klarna hanterar returer
- Säkerställ att Svea stöttar detta i den integration som finns.


No 2 @fredrikryde

- Capture via ERP/Storm, krångligare då vi behöver hantera att lagervärdet hamnar på butiken


## Return web orders online


```mermaid
%%{init: {'theme':'default'}}%%

sequenceDiagram
    autonumber
    participant E as ERP System
    participant N as Norce [Storm]
    participant S as Store(s) (Sitoo)
    participant P as PSP

    Note over N: Creates a return order from order history
    N->>E: Send a return order
    E->>N: Invoice details
    Note over E: Waits for approved return
    N->>P: Credit Payment (If possible)
```

## Return web orders in store


```mermaid
%%{init: {'theme':'default'}}%%

sequenceDiagram
    autonumber
    participant E as ERP System
    participant N as Norce [Storm]
    participant S as Store(s) (Sitoo)

    N->>S: Web order sent to Sitoo
    Note over S: Return order created after goods retreived<br/>and return payment processed
    S->>N: Return order sent with reference to the original order
    Note over N: Return receipt created
    N->>E: Return receipt sent
    Note over E: Return order created
```

## Return store orders in store

Handled by Sitoo